Tourism Police Service
Sri Lanka has a dedicated Tourism Police Division, operating in major tourist areas such as Colombo, Galle, Kandy, Negombo, and popular beach towns. They assist with complaints, security patrols, lost-and-found services, and emergencies.
Hotline: 1912
Safety and security
Risk of terrorist attacks in areas popular with tourists
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Demonstrations can disrupt transport; avoid protest areas
Curfews and emergencies may be declared at short notice; always carry ID
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Crime such as robbery, harassment and sexual assault can occur; use reputable travel services
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Be cautious of drink spiking and methanol poisoning in alcohol
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Landmines remain in Northern and Eastern Provinces; stay on main roads
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Scams and fraud are common, including fake gems and jewellery; check bank statements often
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Flooding and landslides can occur during monsoon seasons (Dec–Mar northeast, May–Oct southwest)
Health
Medical services in Colombo are limited; very poor outside the city
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Serious illness or injury may require medical evacuation – ensure travel insurance covers this
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Import delays can affect availability of medicines; some shortages reported
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Mental health services are limited
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Dengue fever risk, especially during monsoon season – use mosquito repellent, seek help if fever develops
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Other insect-borne diseases: chikungunya, Japanese encephalitis, filariasis – use repellent, vaccination advised for Japanese encephalitis
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Food and waterborne diseases: typhoid, hepatitis, leptospirosis – drink only boiled or bottled water
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Rabies present in dogs, monkeys, bats – avoid contact with animals
Local Laws
Public emergencies and curfews can be declared at short notice
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Always carry travel and photo ID; not doing so may lead to detention
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Illegal to cover your face in a way that prevents identification
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Legal drinking age is 21; alcohol and smoking in public are prohibited
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Photography/video banned in High-Security Zones (HSZs), including military and some government sites
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Mistreating Buddhist images is illegal – avoid posing with statues, or wearing tattoos/clothing with Buddhist symbols
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Seek advice before photographing places of worship
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Dress and behave conservatively to respect local culture
Travel
Visa required (Electronic Travel Authorisation – ETA); best to apply before travel
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Entry and exit conditions may change; check with nearest Sri Lankan embassy or consulate
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Airlines may require proof of vaccinations; confirm before flying
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Curfews and travel restrictions may be imposed at short notice
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Local currency: Sri Lankan Rupee (LKR); exchange available at airports and banks
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ATMs available in most towns/cities, but not all accept international cards
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Credit cards accepted at major hotels and shops
Local Contacts (Sri Lanka)
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Tourism Police (Colombo HQ): +94 11 242 1052
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Tourist Police Hotline: 1912 (available 24/7 for tourist-related issues)
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Emergency Services:
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Police: 119
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Ambulance/Medical Emergency: 110
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Fire & Rescue: 110
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Bandaranaike International Airport (Colombo): +94 11 225 2861
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Sri Lanka Tourism Promotion Bureau: +94 11 242 6800
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Australian High Commission, Colombo (example since your sources mention Australian standards):
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Phone: +94 11 246 3200
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Address: 21 Gregory’s Road, Colombo 07
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Hospitals in Colombo (recommended for tourists):
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Asiri Central Hospital: +94 11 466 5500
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Lanka Hospitals: +94 11 543 0000

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